Privacy Policy

Thank you for choosing Jopark plush toys. This Privacy Policy explains how we collect, use, protect your personal information and your related rights. It complies with applicable privacy laws of the United States (including the California Consumer Privacy Act) and China.
Collection of Personal Information
We collect personal information only when necessary for order processing, customer service and legitimate marketing. Our website does not take personal information collection as its primary purpose. Collected information includes:
  • Order-related Information: Name, shipping address, phone number, email address.
  • Payment-related Information: We only support PayPal payments. No payment details are collected or stored on our website; all payments are processed via PayPal's platform.
  • Communication-related Information: Inquiries and feedback you send to our customer service team.
  • Website Usage Data: Non-identifiable data such as IP address and browser type, collected via cookies to improve website performance.
Important Note on Payment Information Security
All payments are processed directly on PayPal's platform. We do not collect, store or access any of your PayPal account details on our servers.
Use of Personal Information
We use your personal information only for the following purposes, and never for other purposes without your explicit consent:
  1. Process and fulfill orders, and coordinate payment confirmation with PayPal.
  2. Provide customer service, including responding to inquiries and sending shipping updates.
  3. Send marketing communications only if you opt in. You can unsubscribe at any time via the link in our emails.
  4. Improve our products and services by analyzing website usage data and customer feedback.
Prohibition of Information Disclosure and Sale
  • We will never sell, rent or trade your personal contact information to any third party for commercial purposes.
  • We will not use your personal information or photos for advertising without your prior explicit written consent.
  • We may share your information with trusted third-party service providers (e.g., shipping carriers) who assist us in business operations. These parties are prohibited from using your information for other purposes. We do not share any payment-related information with third parties.
  • We may disclose your information if required by law in the U.S. or China, or to protect our legitimate rights and interests, as well as those of our customers or the public.
Data Security
We adopt industry-standard security measures to protect your personal information from unauthorized access, use or disclosure, including:
  1. Redirecting all payment transactions to PayPal's secure platform.
  2. Conducting regular security audits and updates on our website and data storage systems.
  3. Restricting access to personal information to authorized staff only.
Please note that no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your information.
Your Rights Regarding Personal Information
Under applicable privacy laws of the U.S. and China, you have the following rights:
  1. Right to Access: Request a copy of the personal information we hold about you.
  2. Right to Correction: Request correction of inaccurate or incomplete personal information.
  3. Right to Deletion: Request deletion of your personal information, subject to legal exceptions in both countries.
  4. Right to Opt Out: Opt out of receiving marketing communications at any time.
To exercise these rights, contact our customer service team at service@jopark.com with your full name and registered email address. We will respond within 15 business days.
Contact Information
  • Email: service@jopark.com
  • Business Hours: Monday - Sunday 9am - 6pm
Changes to This Privacy Policy
We reserve the right to update this policy at any time. Updated policies will be posted on this page with a new effective date. Your continued use of our website after changes indicates your acceptance of the revised terms.